Displaying articles, webcast archives, and management tools for the category "First Line Sales Management". Click here to see upcoming events for this category.

research

Research • Strategy & Planning, Sales Technology, Sales Operations, First Line Sales Management, Analytics

Research Brief: Sales Force Attitudes on Forecasting

November 17, 2016

Sometimes we ask our members, who are sales effectiveness leaders and senior sales leaders, to name their most vexing challenges. A topic that always comes up? Sales forecasting.   It’s easy to see why. In many leaders opinions’, forecasting is undertaken with uncertain objec

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research

Research • First Line Sales Management, Sales Training

Research Brief: Hiring Top Sales Management Talent

April 04, 2016

  Sales managers play a vital role in high-performing sales organizations; sourcing and developing effective managers is therefore critical to any firm fielding a sales force. It’s a challenge approached in two ways: sourcing talent from outside the firm, or developing internal tal

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research

Research • Coaching, First Line Sales Management, Sales Training

Research Brief: Sales Onboarding Practices

February 12, 2015

  When they work, onboarding programs improve salesperson productivity and new hire success rates, which can profoundly impact overall sales organization performance. Yet onboarding approaches vary in scope, intensity, and outcomes across firms. This study offers a survey of onboarding p

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research

Research • Coaching, Sales Operations, First Line Sales Management, Sales Training

Research Brief: Motivating the Sales Force [Spring 2012 Chapter Focus]

July 09, 2012

This spring's Sales Management Association chapter meetings in Chicago and Atlanta included panel discussions on "Motivating the Sales Force." [Our spring meetings were the first featuring a common topic, something we'll continue as we add new chapters (including Houston and Twi

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research

Research • Sales Process Management, Coaching, First Line Sales Management, Sales Training, Sales Performance Management

The Perfect Pipeline: How To Measure and Manage a Productive Sales Pipeline

March 29, 2012

There are many different types of interactions that take place between sellers and managers, but there is one particular meeting that stands out as near-universal among business-to-business sales forces: the sales pipeline review meeting. During this discussion, the rep and manager go through ind

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academic research

Academic Research • First Line Sales Management, Selling Effectiveness

Management Practices in Solution Sales—a Multilevel and Cross-Functional Framework

December 15, 2011

From The Journal of Personal Selling and Sales Management, Winter 2011

Business-to-business sales has changed from being an isolated function with little cross-functional influence to becoming an integrated part of long-term customer management and from an operational practice to a strategically focused part of business strategy. This suggests a need to change the u

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management tool

Management Tool • Coaching, First Line Sales Management, Analytics

Manager's One-on-One Coaching Report

June 21, 2011

A Summary Form for Documenting Coaching Discussions

Documenting sales coaching conversations is key to the process of coaching salespeople. This simple form provides an efficient way for managers to document all the important aspects of one-on-one coaching discussions. Provided by AXIOM Sales Force Development, the form is explained as part of AXI

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academic research

Academic Research • Sales Process Management, Sales Force Roles, First Line Sales Management, Selling Effectiveness

Management Practices in Solution Sales: A Multi-Level and Cross-Functional Framework

January 12, 2011

Kaj Storbacka, Pia Polsa, and Maria Sääksjärvi

Business-to-business sales has changed from being an isolated function with little cross-functional influence to becoming an integrated part of long-term customer management and from an operational practice to a strategically focused part of business strategy. This suggests a need to change the u

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academic research

Academic Research • Leadership Development, First Line Sales Management, Sales Training

An Update on the Status of Sales Management Training

October 23, 2010

Thomas L. Powers, Thomas E. DeCarlo, and Gouri Gupte

Over the past several years, there have been significant changes that have affected the sales function and the needed competencies of sales managers. Unfortunately, there has been no recent research investigating the status of sales management training practices. The purpose of the present study

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academic research

Academic Research • First Line Sales Management, Selling Effectiveness

The Influence of Sales Management Control on Innovativeness of Sales Departments

December 19, 2009

This study examines the influence of sales management control (outcome based, behavior based, and knowledge based) on the innovativeness of sales departments. Using data from Japanese sales departments, the results indicate that sales departments tend to be innovative when salespeople are ev

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