Online Experts’ Exchange: Managing Sales Channel Conflict

20 October 2010

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Managing sales through intermediaries presents a unique set of challenges for sales leaders. In this Sales Management Association Online Experts’ Panel, three perspectives are provided on optimizing sales channel productivity. Topics address include: identifying and managing channel conflict; driving performance with limited authority; and measuring sales channel effectiveness.

Session Panel

  • Ro Katrak, Vice President Exclusive Channel, Nationwide Insurance
  • Julian Larimer, VP North America Channels, NCR Corporation
  • Alberto Sa Vinhas, Assistant Professor of Marketing, Washington State University
  • Moderated by Bob Kelly, Sales Management Association Chairman
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