Digital transformation is fundamentally changing the way sales forces interact with customers, and those customers’ expectations of sellers. One crucial area of digital transformation relates to documents. Documents are essential to many business processes, but too often are handled with manual processes that make selling inefficient, sap valuable sales capacity, and diminish quality.
This webcast reveals benchmark data related to how firms are approaching digital document transformation. Drawing on recently concluded research, it details the elements of a successful digital document transformation project, and how firms undergoing such transformations are measuring their success.