This survey was designed to gather feedback from current clients of incentive compensation management (ICM) systems and sales performance management (SPM) systems. The survey identifies key issues related to these solutions’ offerings, capabilities, and effectiveness, based on feedback from practitioner users of these systems.
Condition of Participation
Research participants are asked to complete an online survey lasting approximately 12 minutes, and may optionally elect to participate in a brief telephone follow-up interview.
Participation Eligibility
The study is open to management practitioners responsible for developing, supporting, or managing a sales force. Target participants are involved in incentive compensation design, planning, or administration, or the planning and administration of sales territories, quotas, or performance reporting.
Benefits of Participation
- A copy of the findings report on this research topic
- An invitation to a Sales Management Association webcast in which summary findings are presented to our audience, in January 2020
Research Timeline
Research closes 31 October 2019
Confidentiality
Survey results are only reported in aggregate, and never in a way that would compromise the identity of any single respondent. All individual respondent data are treated with strict confidentiality, and will not be distributed.
Research Underwriting
This research is made possible in part through the underwriting support of OpenSymmetry.
