This survey gathers feedback from current clients of sales performance management (SPM) systems. The survey identifies key issues related to these solutions’ offerings, capabilities, and effectiveness, based on input from their practitioner users.
Condition of Participation
Research participants are asked to complete an online survey requiring approximately ten minutes, and may optionally elect to participate in a brief telephone follow-up interview.
The study is open to management practitioners responsible for developing, supporting, or managing a sales force in firms with annual revenue of at least US$10 million. Target participants are involved in incentive compensation design, planning, or administration, or the planning and administration of sales territories, quotas, or performance reporting.
- A copy of the findings report on this research topic.
- An invitation to a Sales Management Association webcast in which summary findings are presented to our audience in April of 2023.
- Basic members or non-members receive an upgraded Sales Management Association membership to Associate membership level.
Survey results are only reported in aggregate, and never in a way that would compromise the identity of any single respondent. All individual respondent data are treated with strict confidentiality, and will not be distributed.