Description

Sales operations is an emerging corporate function that guides and supports the sales force, for the purpose of maximizing sales productivity.

This introductory course identifies the contributions and role of sales operations departments — how they work and what they do, and their impact on corporate sales force effectiveness. Sales operations is shown as a system of systems, made up of multiple operating disciplines which contribute to overall sales force effectiveness.

Rolling enrollment allows learners to take this course at any time.

Course Format

This course includes a series of recorded modules and exercises delivered asynchronously and on-demand. This is an on-demand, self paced short course. There is a brief knowledge check.

Certificate of Completion

Learners that satisfactorily complete the knowledge check are provided with a digital certificate of completion for this course module, and may use the completed course to satisfy Sales Management Association certification program requirements.

Course Fees and Requirements

There are no prerequisites for this course. Enrollment in SMA’s certification program is required. Learn more about certification and enroll here.

How to Enroll

• Use this link to enroll in the course.