The Sales Management Association (SMA) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our web site

Use of IP Address and Cookies

Your IP address is used to help identify you and your shopping cart. Our site uses cookies to keep track of your shopping cart. We use cookies to save your password so you don’t have to re-enter it each time you visit our site, and for other purposes such as maintaining a shopping cart across visits.

Personal Information

The association membership forms require users to give us contact information (like their name and email address) and financial information (like their account or credit card numbers) when registering for membership, a conference, or when purchasing a product.

  • Members’ contact information is stored on the site and used to contact members when necessary regarding event registration, upcoming events, and notification of new content.
  • Sales Management Association provides specific member’s contact information to underwriting firms when members register to attend an underwriter’s scheduled webcast. Opting in to receive these emails is a condition of membership, and is a required election for membership registration from outside the US.
  • Sales Management Association provides specific member’s contact information to underwriting firms when members participate in an underwriter’s research initiative, but only if the participating member opts in to receive underwriter emails via a question included in each survey for this purpose. Sales Management Association never shares individual member’s survey responses with underwriters.

TheSales Management Association does not rent, sell, or give away email addresses, telephone numbers, or fax numbers for members or visitors. Members may opt-out of having their name shared with external companies and organizations; see the choice/opt-out section below. Personal and financial information collected for conference registration or for purchase of products and services will not be sold or rented in any form. Financial information that is collected is used solely to charge for conference registration, or to bill the user for products and services. Our online surveys ask visitors for contact information (like their email address) and demographic information (like their zip code, age, or income level). Personal information from surveys will not be shared with anyone. Contact information from a survey will be used only to answer direct questions or respond to complaints. Most surveys are anonymous, and contact information is always optional.

Links to Other Sites

This site contains links to other sites. The Sales Management Association is not responsible for the privacy practices or the content of such Web sites.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Online access to membership records, including employment and address information, is available to SMA members only, and is password-protected. Credit card and financial account information is never stored on the SMA site, even briefly during transactions.


Our site provides members the opportunity to opt-out of receiving communications based on rental of the SMA mailing list. (Non-member visitors who purchase products or services will not be included in the SMA mailing list under any circumstances.) This site gives members the following options for removing their information from the mailing list which is available for rental. The same contacts can be used to change or modify information previously provided.

  • You can send email to
  • You can visit the membership update form.
  • You can send mail to the following postal address:
    Sales Management Association Business Office
    1440 Dutch Valley Road
    Suite 990
    Atlanta, GA 30324 USA

You can call the following telephone number: Phone: +1 404 963-7992

Your Data Rights

You can request access to information we hold about you, ask us to correct any information that may be inaccurate, and/or ask us to block or delete such information and object to the processing of information (within legal limits). To access, correct, or raise inquiries about your information in our possession, please email us at or contact us at the above address and your request will be assigned to our Data Protection Officer.

We may require you to prove your identity with approved identification before fulfilling your request.

Liability and Disclaimer

The Sales Management Association (SMA) provides this Web site as a service to its members, those interested in the development, communication, and advancement of sales management practices of, and to the public, in furtherance of SMA’s mission as a professional association. SMA is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this web site is correct, complete, reliable and up-to-date, and its appearance on the site does not constitute an endorsement by SMA. Although SMA’s website may include links providing direct access to other Internet resources, including websites, SMA has not participated in the development of those other sites and does not exert any editorial or other control over those sites. SMA is not responsible for the accuracy or content of information contained in these sites. Links from SMA to third-party sites do not constitute an endorsement by SMA of the parties or their products and services. The appearance on the website of advertisements and product or service information does not constitute an endorsement by SMA, and SMA has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers. Although unlikely to occur, SMA also expressly disclaims all liability for any violations, including but not limited to security breaches or privacy violations, committed by any firm which provides online or management services on behalf of the Association. Users of the SMA website agree to hold SMA harmless for and from any liability for any damages arising out of the use of the online or management services.


The opinions expressed by contributors to the SMA websites, or through discussion on the various listservs sponsored by SMA, are solely those of the individual contributors and do not reflect the opinions of SMA, its members, Board of Directors and Executive Director, or the individual chapters of SMA.

Product endorsements

Reference herein to any specific commercial firm, commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by SMA, the members of the SMA Board of Directors, Executive Director, or the individual chapters of SMA.

Acceptance of These Conditions

We assume that all Visitors of our website, Respondents to surveys powered by SMA and Members of SMA have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of SMA website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact the SMA office at the address above.

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