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Job Descriptions Library

The Sales Management Association’s job descriptions library provides platform job profile information for commonly used sales force roles. Members may find this library useful as a starting point when customizing their own sales organization’s job descriptions. Job descriptions may be used by current members at the corporate and individual level.

How to access these resources

  • Login with your Individual or Corporate member credentials in order to download individual job descriptions.
  • Interested in previewing this tool as a non-member? Send us a request by using this simple form.

About SMA’s Sales Job Descriptions

  • The job descriptions library is organized based on the general job role categories shown below.
  • We use a generic titling scheme; members should note the wide variation in the use of titles in many firms.
  • These job descriptions are part of the membership tools available to paid, corporate members of the Sales Management Association [SMA], who owns, maintains, and distributes this content. The SMA’s current Corporate members may use these job descriptions within their organization at no cost; current Individual paid members may access these job descriptions for person non-commercial purposes. Other firms and individuals may license use of this content for a fee by contacting the Sales Management Association at [email protected].

Business and Sales Development

Jobs focused in business development predominately through new customer acquisition. These positions include lead developers and traditional “hunter” sales roles.

  • Sales Development Representative
  • Business Development Representative
  • Account Executive
  • Senior Account Executive
  • Win-Back Specialist

Account Management - Core Accounts

Jobs that emphasize maintaining and growing existing customer relationships of various levels in the firm's core accounts.

  • Account Manager
  • Senior Account Manager

Account Management - National, Strategic, Channel

Sales roles focused in managing the firm’s most important customers – often across multiple locations, buying centers, and geographies.

  • National Accounts Manager
  • Strategic Account Manager
  • Channel Partner Manager

Sales Specialists

Sales roles focused in niche verticals, segments, or markets; or roles providing deep expertise in a sub set of the firm's offering.

  • Government Sales Representative (coming soon!)
  • Product Sales Specialist

Pre- and Post- Sales Engineering and Support

Sales roles supporting the sales effort through pre-sales or post-sales involvement.

  • Pre-Sales Engineer
  • Customer Success Manager
  • Director of Sales Engineering

Sales Management

Sales management roles including first-line (directly managing salespeople) and senior leadership.

  • Field Sales Manager
  • Inside Sales Manager
  • Director of Channel Sales
  • Director of Sales Engineering
  • Vice President Sales
  • Vice President Channel Sales

Sales Force Effectiveness, Enablement

Management roles focused in directing or supporting sales force productivity. Firms utilize these roles in a variety of ways; we categorize them as follows: sales operations roles are focused on process, productivity, and support programs directly impacting the sales organization; sales enablement roles are focused on sales training and content distribution; revenue operations roles are focused on sales and service delivery process optimization across sales, marketing, and customer success functions.

  • Sales Operations Analyst (coming soon!)
  • Director Sales Operations
  • Vice President Sales Operations
  • Sales Enablement Manager (coming soon!)
  • Vice President Sales Enablement (coming soon!)
  • Director of Revenue Operations (coming soon!)
  • Vice President of Revenue Operations (coming soon!)

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