Recall Case Study on Virtual Sales Coaching

17 December 2012

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Using emerging mobile technology and a focus on improving sales meeting effectiveness, Recall launched a pilot program to test the effectiveness of virtual sales coaching. This session features their experiences and presents compelling insights into the future of technology-enabled virtual coaching for sales organizations.

Presenters focus on technology implementation issues, sales productivity impact, effects on customer solution quality, the role of management in providing virtual coaching, and implications for selling effectiveness. Also featured is the surprising impact of predictive analytics, assembled after aggregating hundreds of recorded sales interactions.

Recall is a global leader in lifecycle information management, supporting 80,000 customers from 300 operations centers in 20 countries.

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