Displaying articles, webcast archives, and management tools for the category "Sales Force Roles". Click here to see upcoming events for this category.

conference archives

Conference Archives • Sales Force Roles, Leadership Development

Sales Management: The Force Behind the Force

October 18, 2011

Keynote Presentation from SMA's 2011 Conference

Great salespeople are worth their weight in gold, but great managers of salespeople are worth even more. First-line sales managers have the biggest impact on sales productivity because they play an outsized role in determining who sells, how and where they sell, how (and how quickly) they improve

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conference archives

Conference Archives • Strategy & Planning, Sales Force Roles, Channel Management

Go To Market Strategy: Practical Approaches to Design, Optimization, and Assessment

October 18, 2011

A special workshop presented at SMA's 2011 Conference

Go-To-Market (GTM) Strategy describes how a firm's goods and services reach its customers. Sound GTM strategy ensures the right value propositions reach the right buyers in the most efficient way. In this workshop, Axtria's Charlie Thompson leads participants through a practical framework

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Webcast

Webcast • Sales Process Management, Coaching for Performance, Sales Force Roles, Sales Technology

How Social Media Impacts B2B Sales Management

July 14, 2011

Social media is completely changing the way businesses interact, with profound implications for sales management. As LinkedIn, Facebook, Twitter, and other platforms reshape buyer-seller communication, sales management's role has also been redrawn. In this SMA webcast, we examine emerging soc

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Webcast

Webcast • Strategy & Planning, Sales Force Roles, Sales Technology, Sales Compensation, Sales Operations

Maximizing Return on Sales Headcount Investment

June 09, 2011

  Sales payroll is the largest component of selling expense for most firms. Realizing return from sales headcount investments involves much more than simply hiring the best available talent and turning them loose. For large sales organizations, maximizing sales headcount ROI is a mul

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Webcast

Webcast • Coaching for Performance, Sales Force Roles

Online Experts’ Exchange: Managing Pre-Sales

February 26, 2011

Making the Most of Sales Engineering Investments

Organizations that solve complex problems with engineered solutions often bolster their sales force with sales engineering resources. These resources are often referred to as “Pre-Sales;” their role is focused in scoping customer requirements, configuring complex offerings, and securi

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Webcast

Webcast • Strategy & Planning, Sales Force Roles, Leadership Development

Leading Transformational Change in the Sales Organization

November 11, 2010

From SMA's June 2010 Advanced Sales Management Workshop at DePaul University's Center for Sales Leadership

Transformational change seems like the “new normal” for sales management. How is the prevalence of large-scale change initiatives changing the role of sales management? What competencies do the best managers bring to sales transformation efforts? How should managers and organizations

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academic research

Academic Research • Sales Force Roles, Leadership Development

An Update on the Status of Sales Management Training

October 23, 2010

Thomas L. Powers, Thomas E. DeCarlo, and Gouri Gupte

Over the past several years, there have been significant changes that have affected the sales function and the needed competencies of sales managers. Unfortunately, there has been no recent research investigating the status of sales management training practices. The purpose of the present study

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Webcast

Webcast • Sales Process Management, Coaching for Performance, Sales Force Roles

Adapting the Sales Organization to Sales Process Changes

July 14, 2010

We've changed our sales process. Will we need to change our sales force too?

Sales leaders ask with some frequency: "If we changed our sales process, could our current sales force be successful?" The sales organization must adapt in response to changes in buyer behavior, increased competition, disruptive technology, segmentation strategy changes, and many oth

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Webcast

Webcast • Sales Force Roles, Recruiting & Selection

Assessing the Salesforce

June 02, 2010

Using Capability Assessments During a Reorganization

Firms undergoing sales force transformation face many challenges, and chief among them is accurately assessing their existing sales organization. In this Sales Management Association case study webcast, we review a global telecom company’s reorganization of its sales and technical supp

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research brief

Research Brief • Sales Force Roles

Sales Force Job Descriptions Library

July 29, 2008

TheSales Management Association has added new jobdescriptions to its salesforce job descriptions library. Each job description includes detailedjob responsibilities, accountabilities and performance measures,organizational alignment, and suggested qualifications. Our members find these j

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