Many firms use “conversational intelligence” to process mountains of recorded customer content. This AI-powered technology has advanced quickly over the past few years, though much of its value has been superficial, limited to flagging specific words or phrases. Newer advances in conversational intelligence are starting to yield richer insight streams, and these capabilities are showing up in compelling applications for sales organizations.
This webcast discusses emerging trends in conversational intelligence, and demonstrates Allego’s Showreels. Showreels extracts from recorded conversations a curated highlight reel. Applications for this technology include allowing managers to monitor messaging effectiveness in sales presentations, and helping salespeople quickly identify the most salient insights from presentation content.
The session, How Conversational Intelligence is Automating Sales Management Insight, will begin in the video display window below at the scheduled time. If you do not see an active feed at broadcast time, please refresh your browser. During our broadcast, we welcome your questions and comments. Please submit them in the chat window below. You may find it helpful to expand the chat window (select “pop out” from the “…” menu). You are invited to submit questions or comments in advance of the session too.
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