How Competency Based Learning Contributes to Sales Readiness at FedEx Office

6 December 2019

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Competency frameworks offer a foundation useful for talent management and organizing principle for learning investments. But they’re frequently seen as an HR or Learning and Development concepts by the sales organization. In this panel discussion, L&D and sales leaders from FedEx Office discuss how they make competency based L&D a practical, measurable, and systematically deployed program embraced by field sales.

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