Many firms now embrace the term “revenue operations” (or “revops”) in addressing a range of customer impacting activities. Some might dismiss revops as another buzz-phrase cresting its hype cycle, but revops is gaining traction as an emerging discipline, and embraced by many firms with newly badged revenue operations functions. They are unlocking productivity gains through technology enabled process efficiency, better integration across customer facing firm functions, and an elevated emphasis on customer experience.
The second of our two-part revops series, this session focuses on uncovering insights and opportunities in sales related data that can challenge long-held beliefs and improve business outcomes.
