Blog Post
Top-performing sales professionals understand that securing a sale isn’t the end goal. These professionals have a longer view of the customer experience and know that a sale is but a step in a much longer journey. For newer sales reps, or those in high-churn industries, it is easy to think...Read more
Research
Research Brief: Measuring Sales Manager Performance 
8 July 2015
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Sales managers crucially influence overall sales force performance. How do firms ensure managers are measured on the most impactful metrics? Results from our recent survey explores how firms define and measure the effectiveness of their first-line sales managers (FLSMs). Specifically, we examine: What tools and processes are used to define,...Read more
Webcast
Research Update: Benchmarking Sales Manager Activity
7 July 2015
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Sales managers have an outsized-impact on sales force productivity. That impact is shaped by decisions sales managers make in allocating their time. We wondered, Are organizations optimizing sales management’s time allocation decisions? The Sales Management Association undertook a research effort to answer that question in our recently-concluded sales manager activity...Read more
Webcast
Talent Analytics: The Sales Leader’s New Competitive Edge
26 June 2015
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Sales leaders are confronted by a continuing challenge -- low sales productivity. Too few reps are making quota (down from 63% to 58.2% according to CSO Insights) and it takes too long for new reps to become a productive member of the team (69% of reps take 7+ months to...Read more
Webcast
Reuniting Sales and Finance: The Real Power Couple
25 June 2015
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Enterprise Performance Management was supposed to be for the Enterprise. What happened? Finance people are on a constantly moving hamster wheel of planning, closing, reporting, and analyzing data to ensure profitability and revenue goals are met. As soon as the month/quarter/year ends, the cycle starts once again. Although we've improved...Read more
Change happens. And in today's business environment, it happens more quickly than ever. With the globe connected by technology, world economies feel interlocked, the lines often blurred into one continuous operational environment. For sales organizations, managing change can sap the time and resources of everyone from management to the field...Read more
As B2B buying cycles grow more complex, sales professionals must continually acquire and adopt new skills to compete and win. Yet too often, when evaluating their team's performance, sales managers focus exclusively on metrics such as quarterly bookings or quota achievement. Of course, these are important but they are also...Read more
Webcast
Research Update: Impact of Sales Force Effectiveness Initiatives
12 June 2015
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The sales force remains one of the largest single-expense lines on a company’s balance sheet, and sales effectiveness leaders continually struggle with the concept of measuring investment versus return in increasing the effectiveness of the sales force. This research attempts to quantify the success of sales force effectiveness (SFE) initiatives,...Read more
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