If you're not getting better... you're getting worse. There is no status quo for sales organizations as they strive to adapt to constant customer, competitor and market changes. Improving performance requires increasing the productivity of sales reps, managers and leaders. Dana Palmblad, Senior Vice President of Sales for Miller Heiman, shares insights from the 2013 Miller Heiman Sales Performance and Productivity Study. The study analyzes the key productivity and performance improvement initiatives leveraged by sales organizations. Topics include aligning strategy with customer management initiatives, prioritizing resource investments to improve sales performance, and selecting the right sales productivity initiatives for 2014.