Sales enablement platform provider Highspot's annual "State of Sales Enablement" survey examines how sales enablement is perceived, utilized, and creating value at companies of all sizes. In this webcast, Highspot offers our audience a special look at findings from this year's research. Findings will address: The business impact of formal...Read more

Managing Sales Performance While Adapting to Change 
30 April 2019
Register to read full article
Constant change seems to be the sales organization's normal resting state. Customers, territories, salespeople, quotas, products, market conditions -- when any of these change, management must be able to adapt without compromising sales performance. In this webcast, we examine strategies for implementing a flexible approach to sales performance management capable...Read more

Salesperson Attrition: How to Plan for It and Model Its Impact 
16 April 2019
Register to read full article
Employee attrition is costly for any firm function, but in sales it can jeopardize the firm's ability to make its number. In this webcast, we'll evaluate various models for quantifying salesperson attrition's impact and discuss how to select the best model for use in planning. Other topics include: Sensitivity analysis...Read more
Deal reviews give managers two valuable opportunities: one to get insight into sales pipeline, another to coach and develop salespeople. Effective managers capitalize on both, using reviews to help close specific deals, but also to make salespeople more effective over the long term. This web panel examines deal review best...Read more
The "service recovery paradox," a known effect in B2C sales is now a proven B2B phenomenon. Simply put, the Service Recovery Paradox says that it is possible to recover from a service failure or problem with a customer in a way that creates even greater customer loyalty and satisfaction than...Read more
Setting sales quotas is a tricky thing. Set quotas too high and salespeople lose motivation. Set them too low, and you may distort sales force performance and incentive expense. This webcast examines approaches for individualized sales quota setting, and includes these topics: How flexible templates can organize quotas by salesperson...Read more

The Devil’s in the Data: Improving Sales Compensation Data Quality 
27 February 2019
Register to read full article
Most organizations face sales compensation challenges such as overpayments, underpayments, and recurring disputes. Many assume the problem lies with inefficient compensation plans and calculation errors. But a review of decades' worth of sales compensation administration experiences reveals an altogether different root cause for such errors: poor data quality, and inefficient...Read more

Sales Enablement in Real Time: How to Deliver Sales Knowledge When it Matters 
26 February 2019
Register to read full article
Your sales force is the most important conduit for delivering information and insights to buyers which help them make informed decisions. Yet, many sales enablement organizations continue to take ad hoc approaches in their attempts to empower sellers to have the right conversation with their buyers, at the right time....Read more