Resources

The sales force's success often depends upon its ability to improve the individual effectiveness of its salespeople. "B" performers - salespeople not yet performing at elite levels - but who are nevertheless proven contributors capable of improvement - represent the best and largest single opportunity to impact individual improvement. This...Read more

Solution based sales often require the coordinated effort of multiple actors, working as a team. And selling teams require the coordinated involvement of management, marketing, solution engineering, and other supporting roles. Aligning their activities requires collaborative account planning and dynamically updated tools integrated across the organization. In this web panel...Read more

Many sales leaders emphasize repeatable, consistent processes as the basis of sales organization productivity. But in so doing, they also may undermine an attribute important to the sales organization's success: agility. This webcast presents research that suggests a single-methodology emphasis in sales process is counter productive, and offers in its...Read more

This research examines the extent to which firms are embracing “sales enablement,” and the impact of its adoption on the sales organization. Sales enablement describes an emerging set of practices related to salesperson development, guidance, and content distribution. It is characterized by (a) connecting sellers to content most relevant for...Read more

Many sales organizations are changing how their salespeople learn and develop skills. These changes may build upon past training methods, or, as in some firms, represent bold new departures from conventional approaches to salesperson learning and development (L&D). This research surveys these developments, identifying current practice and emerging trends. It...Read more

Technology has already reshaped how companies manage sales forces. Now many experts predict that artificial intelligence (AI) will deliver transformational improvements in decision making quality, conferring to those firms who effectively apply AI significant advantages over their peers. This webcast examines what AI realistically means for sales performance management (SPM),...Read more

The Sales Management Association’s annual Sales Force Productivity Conference is the premiere conference for senior leaders focused in sales force effectiveness. The conference highlights emerging trends, leading practices, and the latest research impacting sales management, sales operations, sales enablement, and other functions engaged in supporting, managing, developing, or leading sales organizations. Visit...Read more

A robust, data-driven approach to sales planning addresses sales capacity and headcount. This webcast explores capacity planning for sales organization, using best practice approaches and case examples. Topics include: Identifying risks and challenges to capacity Calibrating ramping assumption for new salespeople Anticipating salesperson attrition and understanding its impact on sales...Read more