Resources

The intersection of traditional sales operations, emerging sales technology and sales effectiveness teams have transformed sales operations from a Finance-driven organization to one with a much broader charter and higher impact. Ian Levine, Iron Mountain's sales operations architect and sales effectiveness strategist reviews key lessons from his firm's sales transformation, focusing on applicable approaches for implementing change and driving sales force productivity. He's joined Chris Suhoza, vice president solutions for FedEx Services, who will provide additional perspective on his experience managing transformative sales initiatives at FedEx.