Resources

This research focuses on how business-to-business firms support sales manager development through training. It surveys the training practices in use, the training topics and managerial competencies deemed important, the effectiveness of various training approaches, and management’s priorities in improving training efforts. The research attempts to benchmark firm investment in sales...Read more

Sales operations leaders play a crucial role in translating firm objectives into actionable sales force plans and programs and ultimately achieving sales growth. In fact, recent research from the SMA shows that sales operations' responsibilities are expanding, and that sales operations departments face increasing pressure to deliver both strategic and...Read more

As markets and buyer preferences change, so too must the sales organizations that serve them. Sales forces slow to adapt compete at a disadvantage to faster-moving competitors. This webcast examines capabilities essential for sales forces in dynamic markets, including: Optimizing coverage Aligning account assignments Managing sales capacity (i.e. recruitment, hiring,...Read more

Salespeople often say they'd like more coaching from leadership. But faced with so many other priorities, sales management often puts coaching on the back burner -- with costly ramifications. Inadequate coaching diminishes firm performance, salesperson job satisfaction, and sales force productivity, while contributing to salesperson turnover. In this web based...Read more

M&A activity is running at all-time highs, surpassing 4.5 trillion dollars in 2015. Cheap financing and the need to grow quickly helped drive this trend. Yet more than half of these transactions fail to deliver on promised returns. Optimizing the combined sales organizations resulting from corporate combinations remains a top...Read more

Join us for our latest research insights on Assessment of Sales Opportunities. This initiative investigates how accurate sales predictions are and what can be done to improve them. To best allocate resources and effort, sales management assesses opportunities in the pipeline. Bias can cause the sales force to overestimate or...Read more

Do you know where the future of sales comp is going? Attend this webinar to find out. Join Steve Marley and Chad Albrecht, principals at ZS Associates and authors of the upcoming book The Future of Sales Compensation. The authors share their vision for the direction of the sales compensation...Read more

Join us for our latest research insights on sales manager training. The ROI for sales manager training is driven by higher productivity and better retention. In this research initiative we are identifying sales manager training practices in business-to-business firms, and the development activities considered most effective for sales managers. This...Read more