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This research gathers feedback from current clients of sales performance management (SPM) systems, identifying key issues related to these solutions’ offerings, capabilities, and effectiveness. Building on previous versions of SMA’s SPM research, this study updates vendor ratings, user satisfaction ratings, and practitioner insights into SPM platform value creation. These user...Read more
This research gathers feedback from current clients of sales performance management (SPM) systems, identifying key issues related to these solutions’ offerings, capabilities, and effectiveness. Building on previous versions of SMA’s SPM research, this study updates vendor ratings, user satisfaction ratings, and practitioner insights into SPM platform value creation. These user...Read more
As sales organizations become more sophisticated operationally, many are discovering that their biggest barriers to growth remain deeply human: talent, culture, and decision-making. Drawing on insights from a national sales leader survey of more than 600 sales organizations, this session explores three of today’s most pressing sales leadership challenges: attracting...Read more
Implementing changes in sales strategy requires a broad set of corporate and managerial capabilities. These include assessing market demand, setting achievable performance objectives, providing clear guidance to the sales force, identifying the sales force’s capability gaps, and directing resources to close those gaps in order to achieve new goals. This...Read more
A new sales leader's first 90 days represent a valuable window of opportunity. During this time, new leaders often have a mandate to implement new practices, and find an organization receptive to change. A new leader's actions during this crucial period establish their credibility, standing, and prospects for long-term effectiveness....Read more

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