All of a sudden, it seems, sales leaders face a much different pool of available sales talent than the one they're used to. Salesperson turnover is high, candidates are scarce, recruiting is slow. Multiple factors are contributing to this: the much ballyhooed "Great Resignation," a tightening labor supply, demographic shifts...Read more
Technology has profoundly changed the sales function over the past four decades, but many observers believe the most substantial technology-driven impact is currently on our doorstep, in the form of generative AI. Experience has shown that sales organizations are more likely to integrate technology into adapted sales roles, rather than...Read more
Sales organizations improve performance by using formalized sales processes. But many firms’ attempts to instill sales process discipline fall far short of expectation. These shortcomings often surface when managers attempt to understand sales pipelines, or to gain insight into the status of pending opportunities. These two activities, sales process and...Read more