Miller Heiman’s annual study of sales organizations measures what separates “World Class” sales organizations from others. In this Sales Management Association webcast, Miller Heiman’s Joe Galvin details 12 best practice initiatives that characterize World Class sales organizations’ operating priorities. Each initiative is examined from sales operations’ perspective, with emphasis on how sales operations departments can direct, support, and execute initiatives essential to the sales force’s success.
Presenter: Joe Galvin, Chief Research Officer and Executive Vice President, Miller Heiman.