As selling gets more complex, salespeople depend more on managers, subject matter experts, and specialized resources to succeed with buyers. How do world-class organizations apply the right resources to the right deals? Join us to learn what world-class organizations do differently to support collaborative culture and effective social sales communities....Read more

Implementing a Successful Coaching Program: Lessons from the Field 
24 June 2013
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At some point, most sales forces try to implement a coaching methodology. These programs typically attempt to improve coaching conversations between managers and sellers, and to realize sustainable sales performance improvement. Many fail. So what could they have done differently to increase their odds of success Join researcher and author...Read more

Making CRM Talk: Getting to Know Your Customers By Their Data 
21 June 2013
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Anyone who uses CRM knows that analyzing the data it holds is a must for supporting sales organizations. Whether it’s monitoring daily wins, deal pipeline or even workforce activity, leveraging CRM data separates exceptional businesses from the rest of the pack. How can CRM data yield insights that go one...Read more

The Growing Gap Between Good and Great: Highlights from the 2013 Miller Heiman Sales Best Practices Study 
20 June 2013
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The annual Miller Heiman study, now in its 10th year, captures and measures the behaviors, attributes and performance of World-Class Sales Organizations. Miller Heiman's Joe Galvin highlights the 2013 study's most important findings for sales leaders focused on achieving success in the coming year.
This practical, high-impact discussion offers approaches for gauging sales compensation plan effectiveness, and guidelines for identifying potential plan improvements. Topics addressed include: Key Do's and Dont's for Assessing Plan Effectiveness Core Plan Effectiveness Metrics to Utilize Warning Signs to Look For Presented by Shawn Rossi, North American Practice Leader, Sales...Read more
Managing large-scale change initiatives is a priority for most sales organizations. In fact, the prevalence and intensity of change in the sales force means that sales leaders must be among the most adept change managers in the organization. In this Research Update, we review findings from The Sales Management Association’s...Read more

Building a Winning Sales Management Team: The Force Behind the Force 
6 June 2013
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Would you rather have excellent salespeople with an average sales manager, or average salespeople with an excellent sales manager? Research suggests there is a clear answer - if your focus is on sustained high performance. This webinar combines concepts and strategies from ZS Associates’ recent book, Building a Winning Sales...Read more

Mobile Sales Enablement: What Sales Operations Needs to Know 
31 May 2013
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The rapid adoption of mobile devices has sales and marketing leaders reinventing how they go to market. Many sales operations departments are embracing mobile in the effort to enable sales organizations. In this webcast, we examine how sales operations can utilize mobile technology to increase win rates, improve sales force...Read more