FAQ

Becoming a Member

How much does membership cost?

We have a variety of membership options ranging from a free subscriber membership to a Corporate enterprise access level. Learn more about our membership levels here.

Do you have an individual membership?

We offer a subscriber membership, which includes attendance to live webcasts, and limited access to our resource library and research reports. Click here for more information, and to register.

Can I transfer my membership to someone else?

Yes. Just send us a note at support@salesmanagement.org and include the assignee’s name and email. We’ll take it from there.

Can I share my membership with others?

No. We require each individual to register separately for access to events and resources.

My membership has expired. How do I renew my full membership?

  1. Log in to the Sales Management Association site at salesmanagement.org.
  2. Visit your profile.
  3. Click “Renew” and select the level you would like to renew.
  4. Fill out the required information.
  5. If you are having trouble getting your credit card transaction to work on our site, you may contact us and request an invoice. We can then invoice you directly and update your membership date after renewing.

 

Member Benefits

Where do I access members-only resources?

You can access members-only resources by logging into your Sales Management Association account and visiting the Resources page.

Why can’t I view all the previous webcasts and resources?

First, check that your Sales Management Association membership includes full access to archived resources; note that free subscribers have limited access to past webcasts and resources. If you are logged in as an individual, team, or corporate member and still cannot access the resources, contact us at support@salesmanagement.org.

Where can I purchase archives of previous Sales Management Productivity Conference events?

Team members can purchase archives of past conferences in the Members area. If you’re part of a corporate membership, the archives are available as part of your membership.

How can I participate in your research studies?

We regularly conduct research studies on topics of interest to our members. When opportunities to participate are available, we send an email to members recruiting participants. Whether or not you participate, all team and corporate members can access the completed research in the Resources area.

Do you have events?

Yes, we offer the annual Sales Force Productivity Conference held in Atlanta, Georgia. Visit the conference website for more information.

I’d like to contribute or present at a Sales Management Association event. What options do you offer?

We have a few exciting ways to get involved.

  • Contributing to our blog, Sales Management Matters. View our writer guidelines here.
  • Speaking opportunities are available for workshops, presentations, and panels. Our 2018 Sales Force Productivity Conference will be held October 15-17 in Atlanta, GA. Submit your ideas here.

Do you offer sales certifications?

Yes, if you are interested in certifications click here and please provide your personal details so we can best follow up with information on certification.

If I am on a Team or Corporate group membership and I leave the firm, can I take my membership with me? Or does the membership get reallocated to another individual at the firm?

Our policy is to allow an enrolled member of a group to take their membership with them. The enrolling firm may also reallocate the membership space to another associate if the leaving member chooses not to take their membership with them.

I’m the administrative contact for my team or corporate membership. Where can I manage my team?

You can add and remove team members, view enrolled members, and change your team’s administrative contact in the Team Membership area of your profile.

 

Troubleshooting

I’ve registered as a member, but I’m unable to log in. What do I do?

Try to reset your password.  If that is unsuccessful, email support at support@salesmangement.org.

How do I renew my membership?

When your membership is up for renewal, we will send you a notice with a link. You may also log in to your account anytime and click on the Billing and Membership Status tab. Click the link under Extend/Renew Membership to renew. If you’ve enabled auto-renew for your account, your membership will renew automatically ten days before your membership expiration date.

I’m not able to renew online. What do I do?

Email support at support@salesmangement.org.

Your site doesn’t seem to work for my credit card, do you have other billing options?

We can issue an electronic invoice. To request one, please email support at support@salesmangement.org.

 

Other Questions

How can my company become an underwriter?

The Sales Management Association’s underwriters provide financial, content, or media support to our global community of sales leadership and support professionals. Learn more about our current underwriters here.

Request additional information about underwriting programs by emailing support@salesmangement.org.

I have another question not answered here.

Email us at support@salesmanagement.org and we’ll help you out.